- Forge digital connections with immersive communities for customers, partners, and employees.
- Cultivate collaboration within personalized community spaces.
Customer-Centric Innovation: Salesforce Experience Cloud Unveiled
Experience Cloud stands as a revolutionary digital engagement solution intricately crafted on the robust Customer 360 platform. It is more than just a platform; it’s an immersive digital experience that connects businesses with their audience at a profound level. By leveraging the power of Customer 360, Experience Cloud transforms the way organizations engage, collaborate, and connect.
Propelling Connectivity and Innovation:
Tailored for forward-thinking business organizations, Experience Cloud serves as a catalyst for propelling businesses into a new era of connectivity and innovation. It enables immersive digital interactions, offering a platform to create engaging digital communities. Businesses can gain valuable insights from Customer 360, delivering personalized experiences that drive engagement and foster loyalty.
Creating a Unified Digital Ecosystem:
This tech goes beyond conventional boundaries, breaking down silos to create a seamless digital ecosystem. This integration spans customer interactions, employee collaborations, and core business processes, offering a unified view of customers. Businesses can achieve a holistic view, integrating customer engagement, sales, service, and marketing efforts for a truly transformative impact. This comprehensive understanding empowers businesses to decipher customer behaviors, preferences, and historical interactions.
When Experience Cloud is combined with other Salesforce technologies, it becomes a dynamic force that not only connects but transforms how organizations operate, collaborate, and drive success in the digital landscape.
Mastek, with our skilled team of Salesforce-certified professionals, offers a tailored approach to implementing Experience Cloud. We understand the intricacies of the platform and leverage our technical expertise to align it with your unique business requirements. Our approach ensures seamless integration, creating an environment where Experience Cloud becomes a strategic advantage for your organization.
Why Mastek?
Designed to Deliver the outcomes essential for your Enterprise
99%
Service availability
50%
Reduction in operational costs
95%
Customer satisfaction
100%
SLA track record
99%
Service availability
50%
Reduction in operational costs
95%
Customer satisfaction
100%
SLA track record
Problems We Solve
Changing markets demand a change in meeting your customers’ needs. We take the time to listen, understand and build a solution just for you.
Building Trust
Building Trust
What you can expect from Salesforce Experience Cloud and Mastek
We offer a portfolio of Managed Services options to support customers in continually maximising the value from their investment in cloud-based applications and digital solutions.
- Community Building
- Personalized Experiences
- Unified Digital Ecosystem
- Scalable Architecture with Security
- Integration with Salesforce Technologies
Community Building
Personalized Experiences
- Leverage Customer 360 for a comprehensive customer view.
- Tailor user journeys to individual preferences, elevating engagement.
Unified Digital Ecosystem
- Integrate customer interactions, employee collaborations, and business processes seamlessly.
- Ensure a consistent digital presence across multiple channels.
Scalable Architecture with Security
- Scale with adaptable architecture for evolving business needs.
- Ensure security on the robust foundation of Salesforce and Customer 360.
Integration with Salesforce Technologies
- Synergize with Salesforce products like Sales Cloud, Service Cloud, and Marketing Cloud.
- Integrate efforts for transformative impact on customer engagement and business operations.
Delivering Value
Delivering
Value
Our Customers
Industries We Serve
Our approach is industry first. We decomplex digital for all enterprises.
Government
Mastek’s public sector and government consulting services leverages the power of emerging technologies and helps you solve the challenges of a changing world.
Healthcare
Mastek reimagines your technology choice and helps you build an agile intelligent, high-performing healthcare system that drives long-term results.
Retail
Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.
Financial Services
Mastek’s around-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.
Manufacturing
Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.
Previous
Next
Government
Mastek’s public sector and government consulting services leverages the power of emerging technologies and helps you solve the challenges of a changing world.
Government
Mastek’s public sector and government consulting services leverages the power of tommorow’s technologies and helps you solve the challenges of a changing world.
Healthcare
Mastek reimagines your technology choice and helps you build an agile intelligent, high-performing healthcare system that drives long-term results.
Retail
Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.
Financial Services
Mastek’s around-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.
Manufacturing
Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.
Previous
Next
Healthcare
Mastek reimagines your technology choice and helps you build an agile intelligent, high-performing healthcare system that drives long-term results.
Retail
Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.
Financial Services
Mastek’s around-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.
Manufacturing
Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.