Maintaining operational excellence with Cloud Enhancement & Managed Services
Mastek’s Cloud Enhancement & Managed Services (CEMS) are designed to help enterprises meet the demands of a continually evolving business landscape, outpace the competition and deliver maximized returns.
Ensuring that your company activities align with your strategic goals – our cloud experts help increase efficiency, provide support and maintenance, and manage the changing demands of your cloud environment.
Mastek experts deliver cloud managed services that meet your business needs, integrate DevSecOps to provide support and enhancements, manage the underlying cloud platforms and employ Accelerators to enable continuous improvement through actionable insights. Their support ensures your team and resources will be concentrated on your company’s top objectives and business growth.
A Cloud Managed Services partner you can trust
Embark on a seamless journey towards business excellence by trusting us to manage your Cloud solutions, leveraging our unparalleled expertise for stable operations and strategic optimization.
Cloud Enhancement & Managed Services - Designed to Deliver the outcomes essential for your Enterprise
99% Services Availability
100% SLA Track Record
50% Reduction in Operational Costs
8% Reduction in Maintenance Costs
95% Customer Satisfaction
17% Incidents & Service Request Reduction
Read our whitepaper, exploring how cloud managed services can become a game-changing alternative to the traditional ways of supporting and maintaining digital services.
Problems We Solve
Mastek offers a range of service options designed to assist customers in consistently optimizing the returns on their investments in cloud-based applications.
The Home Office reduces process errors with Mastek cloud-managed services.
International Personal Finance improves fraud case identification rate by 80% with our cloud managed services.
A leading MNC reduces the length of its Oracle HCM maintenance cycle by 50% with Cloud Enhancement Services.
A premium restaurant saves 400+ man-hours each month with our managed services.
Healthcare Payer Improves Stability, Availability, and Help Desk Service through Offshore Delivery Center Model
Building Trust
Building Trust
We offer a portfolio of Managed Services options to support customers in continually maximising the value from their investment in cloud-based applications and digital solutions.
Delivering Value Based Services that Enhance and Empower Success
Application Managed Services
Application Enhancement Services
A range of methods to deliver ongoing enhancements and continuous improvement that ensures customers are able to take advantage of new features and functionality from their cloud platforms.
Cloud Platform Support
Agile Service Management
Smartr Operations
- Improve the user experience of services by bringing the service execution & resolution closer to the user.
- Enabling Shift Left to address more incidents at L1.5 and enable user self-sufficiency.
Digital Delivery Platform
- AI Ops led framework for proactive and automated delivery of services, increasing the efficiency & reducing the headcount needs.
- Boost productivity by reducing manual efforts and expediting sales cycles.
Delivering Value
Delivering
Values
Our CEMS Customers
Industries We Serve
Leverage Mastek’s specialised solutions that cater to sector-specific challenges.
Government
Mastek’s public sector and government consulting services leverages the power of emerging technologies and helps you solve the challenges of a changing world.
Healthcare
Mastek reimagines your technology choice and helps you build an agile intelligent, high-performing healthcare system that drives long-term results.
Retail
Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.
Financial Services
Mastek’s around-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.
Manufacturing
Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.
Government
Mastek’s public sector and government consulting services leverages the power of emerging technologies and helps you solve the challenges of a changing world.
Government
Mastek’s public sector and government consulting services leverages the power of tommorow’s technologies and helps you solve the challenges of a changing world.
Healthcare
Mastek reimagines your technology choice and helps you build an agile intelligent, high-performing healthcare system that drives long-term results.
Retail
Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.
Financial Services
Mastek’s around-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.
Manufacturing
Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.
Healthcare
Mastek reimagines your technology choice and helps you build an agile intelligent, high-performing healthcare system that drives long-term results.
Retail
Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.
Financial Services
Mastek’s around-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.
Manufacturing
Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.
Creating Velocity
Creating Velocity
DecompleXify Ideas
Blog
Evolve Your Managed Services for Business Outcomes.
Blog
How to Design Managed Services for Strategic Goals?
Blog
Managing Renewals and Outsourcing
Blog
Business Value is a Priority for Managed Services.
Blog
5 Key Steps to a Successful CRM Implementation