Setting the Context
Efficient and intelligent employee rostering is the key to streamlining healthcare operations. When staff schedules are optimized and resources are allocated properly, healthcare professionals get ample time to spend with patients leading to personalized care experiences.
Mastek empowered a leading healthcare provider to deliver better employee experiences with Enterprise Workforce Scheduler.
About the Client
The client, with its team of exceptional physicians, nurses and staff, specializes in offering progressive care. The client has two centers, one in Trenton and the other in Hopewell. Their outpatient facility in Hamilton is known for its outstanding care experiences and trained staff. They also have various primary and specialty care practices across the region.
The Situation
Poor employee scheduling results in decreased productivity, frequent burnouts and increased costs. To continue delivering optimum care experiences, it was crucial for the client to invest in an advanced solution that caters to their dynamic scheduling needs.
The Solution
By partnering with Mastek, the client was able to cater to its evolving resource allocation needs. With Mastek Enterprise Workforce Scheduler, the organization was able to slash compliance risks by tracking absenteeism, payroll intricacies and safety protocols. They customized the attendance rules and improved accuracy in labor tracking.
The Business Benefits
The client recognized Mastek as their trusted strategic partner as we supported them at every step of Enterprise Workforce Scheduler implementation.
With EWS, the client was able to
- Monitor employee time and attendance with accuracy and take scheduling decisions accordingly.
- Collect data with ease enabling them to make effective rosters – assigning the right duties to the right people.
- Save time and effort by automating roster management and daily monitoring processes.