About Client
Founded in 1984, our client is one of Australia’s fastest growing and most successful residential home construction organizations. They are focused on setting a benchmark in Australia’s residential construction with their unique building journey and ensuring delivery of the highest level of quality. They are resourced by a team of 900+ employees and more than 3000+ contractors and tradespeople.
They comprise of 13 businesses and offer a range of services catering to diverse needs, goals, and budgets including architecturally designed homes, multi-residential projects, investment properties as well as interior styling and affordable home loan options.
Business Context
- As our client continued their trajectory of growth and scaled their business further, there was a strong requirement to update both their back-office and front-office manual and legacy systems.
- They operated their HR system via a series of spreadsheets which involved a lot of manual processes and efforts as well as a lack of efficiencies. They also had reporting challenges and were unable to support the growth of the core business moving forward.
- They had recently acquired an entity and were looking to align the HR processes and information of the entity with the parent business, i.e., our client. Data security and accessibility were the main focus of the alignment.
- Given the above facts, they were looking to have an efficient, centralized, and singular system that is modern and supports their growth and scale.
The Solution
- Factory Worker Recruiting Solution: The factory worker hiring happened through an agency. However, there were a lot of processes and stakeholders involved before the candidate from the agency got confirmed and onboarded. Mastek team consulted and worked with the client’s HR team to reduce the hiring turnaround time which involved reduced steps and reduction of 3 stakeholders to just 1 stakeholder for confirming the candidate. Hence, we reduced stakeholders’ involvement in hiring by 66% with the newly implemented solution.
- Single Source of Truth for Two Different Entities: The Oracle HCM Cloud solution to be implemented required to integrate the HR processes of both the client as well as the newly-acquired entity. Therefore, the Mastek team had to design and come up with a solution so that both the enterprises would have a single source of truth. Plus, the team needed to customize the analytics-driven dashboards and reports that enabled the HR heads of both organizations to make strategic decisions based on real-time data and accurate information.
- Mastek implemented Oracle Commerce Cloud to demonstrate tools capabilities
- Identified key business cases and delivered a working solution in less than 6 weeks
- Provided visibility to data lineage, eliminated redundant business logic, centralised data flow and empowered business owners with visibility, supported data cleansing and governance
Benefits
- After the Oracle HCM Cloud implementation, our client now has an HR system with a single source of truth across all of their offices.
- With the elimination of manual spreadsheets, they now had more standardized and accurate HR business processes. They were also able to mitigate the risk of data loss, corruption, and fraud.
- The stakeholders were able to use the same instance according to their individual requirements. Mastek team was able to successfully design and finalize a solution that satisfies the needs of all the stakeholders.
- The new, improved recruitment system had a modern UI which increased the user experience. Moreover, now the HR team was able to identify and onboard new employees at a reduced cost and lesser time than before.
- Most of the repetitive manual tasks were replaced with the automated process, enabling HR staff to be redeployed to perform more value-added strategic tasks and activities than the manual ones.
- The new Oracle HCM system will allow the business to scale effectively by supporting business units and line managers with modern and efficient processes and systems.
