About Client
Saudi Airlines Catering Company (SACC) was established in 1981, when Saudi Arabian Airlines established a dedicated unit in Jeddah’s King Abdul Aziz International Airport. They provide catering and support services to flights operated by Saudi Arabian Airlines, as well as to the other airlines.
In 35 years of its operation, SACC witnessed a rapid expansion in the organization’s operations spanning local and international markets. Over the years, SACC has pressed forward with its program of continuous improvement and innovation, while streamlining SACC’s operations, to meet the growth in demand, and to achieve operational efficiencies
Business Objectives
The client’s prime objective was to have an automated Cost and Profitability Management system to determine cost allocation and probability across their business segment, regions and sites. Additionally, they were looking to integrate multiple data sources and simplify their approval cycle and attain a single source of truth.
Challenges
Application programing interfaces (APIs) underpin common actions such as posting on social media or buying a concert ticket online— they are key to bridging the gap between legacy applications and innovative digital solutions.
APIs enable Chief Information Officers (CIOs) and Chief Digital Officers (CDOs) to develop a strategy that enables application modernisation and reduces the friction between legacy and modern systems.
SACC wanted to migrate from on-premise SAP ERP to Oracle Cloud Services. They have been using SAP since 2009. The most challenging part here was they wanted the implementation within a span of 12 weeks. Moreover, the full project Functional Requirement Scope of Work was not decided before the project was initiated.
In this 12-week period, Key User Training also needed to be conducted, in addition to the full data migration from SAP to Oracle Cloud.
Additionally, SACC needed to generate TB at multiples of COA. They also wanted to customize their view based on profitability at multiple levels including region-wise, division-wise, project-wise, and department-wise.
SACC wanted to migrate from on-premise SAP ERP to Oracle Cloud Services. They have been using SAP since 2009. The most challenging part here was they wanted the implementation within a span of 12 weeks. Moreover, the full project Functional Requirement Scope of Work was not decided before the project was initiated.
In this 12-week period, Key User Training also needed to be conducted, in addition to the full data migration from SAP to Oracle Cloud.
Additionally, SACC needed to generate TB at multiples of COA. They also wanted to customize their view based on profitability at multiple levels including region-wise, division-wise, project-wise, and department-wise.
A UK government department has a back-end tidal protection system, built using accurate and reliable data from the UK’s largest network of tidal stations. They need to make this prediction capability available as an API to developers across the UK using a subscription (paid and free) model.
About Client
The client is headquartered in New Zealand and invests in natural disaster research, education, and providing insurance to property owners for the damage caused by natural disasters like earthquakes, landslides, volcanic eruptions, hydrothermal activity, and tsunamis. They are committed to reducing the impact of natural disasters on people and communities.
The Challenge
There was no mechanism to interact with enterprise data. Store associates did not have a way to look up customer profile, purchase history, loyalty points, rewards, coupons, offers, etc.
Implementation
- Since they were using Hadoop as their primary driver for the data source, we first had to perform file-based integrations to ensure seamless migration to the new data. This also involved multiple validations to ensure zero data discrepancy and resolve any sort of duplication of preliminary records.
- We ensured maintaining separate hierarchies for the cost allocation and for the report generation, as required by the client in their scope. However, we had to reconcile these two hierarchies to generate a consolidated report for the business.
- We also implemented Oracle APEX solution to maintain the dimensions survey. Using this, the user can log in to the system and enter their details. We enabled features like bulk upload, single row insertion or update to maintain the dimension sanctity. We also kept validations in place ensuring that the data entered meets all the system requirements, eliminating information and data duplication.
- Oracle APEX solution was required to ensure that accurate dimension data is integrated with the Oracle PBCS (Planning and Budgeting Cloud Service), where the entire General Ledger (GL) data and the driver data are reviewed before they are approved and updated in the Oracle PCMCS (Profitability and Cost Management Cloud Service) for the segment, regional and site-level allocations.
- Since they were using Hadoop as their primary driver for the data source, we first had to perform file-based integrations to ensure seamless migration to the new data. This also involved multiple validations to ensure zero data discrepancy and resolve any sort of duplication of preliminary records.
- We ensured maintaining separate hierarchies for the cost allocation and for the report generation, as required by the client in their scope. However, we had to reconcile these two hierarchies to generate a consolidated report for the business.
- We also implemented Oracle APEX solution to maintain the dimensions survey. Using this, the user can log in to the system and enter their details. We enabled features like bulk upload, single row insertion or update to maintain the dimension sanctity. We also kept validations in place ensuring that the data entered meets all the system requirements, eliminating information and data duplication.
- Oracle APEX solution was required to ensure that accurate dimension data is integrated with the Oracle PBCS (Planning and Budgeting Cloud Service), where the entire General Ledger (GL) data and the driver data are reviewed before they are approved and updated in the Oracle PCMCS (Profitability and Cost Management Cloud Service) for the segment, regional and site-level allocations.
The Solution
Factory Worker Recruiting Solution: The factory worker hiring happened through an agency. However, there were a lot of processes and stakeholders involved before the candidate from the agency got confirmed and onboarded. Mastek team consulted and worked with the client’s HR team to reduce the hiring turnaround time which involved reduced steps and reduction of 3 stakeholders to just 1 stakeholder for confirming the candidate. Hence, we reduced stakeholders’ involvement in hiring by 66% with the newly implemented solution.
Single Source of Truth for Two Different Entities: The Oracle HCM Cloud solution to be implemented required to integrate the HR processes of both the client as well as the newly-acquired entity. Therefore, the Mastek team had to design and come up with a solution so that both the enterprises would have a single source of truth. Plus, the team needed to customize the analytics-driven dashboards and reports that enabled the HR heads of both organizations to make strategic decisions based on real-time data and accurate information.
- Firstly, we started with finalizing on the project functional scope within the first 21 days of assessment of business requirement and design. .
- We then started working on automating the business processes, followed by identifying regions as business units for security purposes. Data security, user security, and report security were ensured. An additional segment was created for Projects in COA to track profitability either at customer or at client levels.
- Created Lookup codes to track suppliers and customers from various countries and divisions.
- Assigned secondary BSV qualifier to generate trial balance at multiple levels.
- Workaround solution provided in Automatic Position Code Generation.
- Minimized manual work by uploading the transactions through Excel sheets.
- With the help of online forms, we were able to eliminate major paperwork for employee transactions.
- A semi-automatic solution was provided for the sick leave application to use Qualification Plan as per Saudi Labour law regulation.
- The key user training for Oracle Cloud Solutions was conducted in batches of 15 users over a duration of 10 days. Overall, the training was conducted for 20 days during the 12 weeks of implementation.
- Full data migration from SAP to Oracle Cloud took place twice in these 12 weeks of implementation. The first time it took place during the UAT phase, and the second time during the production phase.
The Solution
- Since they were using Hadoop as their primary driver for the data source, we first had to perform file-based integrations to ensure seamless migration to the new data. This also involved multiple validations to ensure zero data discrepancy and resolve any sort of duplication of preliminary records.
- We ensured maintaining separate hierarchies for the cost allocation and for the report generation, as required by the client in their scope. However, we had to reconcile these two hierarchies to generate a consolidated report for the business.
- We also implemented Oracle APEX solution to maintain the dimensions survey. Using this, the user can log in to the system and enter their details. We enabled features like bulk upload, single row insertion or update to maintain the dimension sanctity. We also kept validations in place ensuring that the data entered meets all the system requirements, eliminating information and data duplication..
- Oracle APEX solution was required to ensure that accurate dimension data is integrated with the Oracle PBCS (Planning and Budgeting Cloud Service), where the entire General Ledger (GL) data and the driver data are reviewed before they are approved and updated in the Oracle PCMCS (Profitability and Cost Management Cloud Service) for the segment, regional and site-level allocations.
- Firstly, we started with finalizing on the project functional scope within the first 21 days of assessment of business requirement and design. .
- We then started working on automating the business processes, followed by identifying regions as business units for security purposes. Data security, user security, and report security were ensured. An additional segment was created for Projects in COA to track profitability either at customer or at client levels.
- Created Lookup codes to track suppliers and customers from various countries and divisions.
- Assigned secondary BSV qualifier to generate trial balance at multiple levels.
- Workaround solution provided in Automatic Position Code Generation.
- Minimized manual work by uploading the transactions through Excel sheets.
- With the help of online forms, we were able to eliminate major paperwork for employee transactions.
- A semi-automatic solution was provided for the sick leave application to use Qualification Plan as per Saudi Labour law regulation.
- The key user training for Oracle Cloud Solutions was conducted in batches of 15 users over a duration of 10 days. Overall, the training was conducted for 20 days during the 12 weeks of implementation.
- Full data migration from SAP to Oracle Cloud took place twice in these 12 weeks of implementation. The first time it took place during the UAT phase, and the second time during the production phase.
The UX and SEO audits were comprehensive and provided actionable insights that informed our digital roadmap. The team showed a genuine understanding of our business, allowing us to prioritize several site updates and realize measurable business value.
–CHIEF DIGITAL OFFICER
The UX and SEO audits were comprehensive and provided actionable insights that informed our digital roadmap. The team showed a genuine understanding of our business, allowing us to prioritize several site updates and realize measurable business value.
CHIEF DIGITAL OFFICER
The Outcome
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
The Outcome
Intel campuses deliver better experience for its employees and managers
For Intel, the results were immediate and dramatic:
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
For the first deployment, in a city that averages 60,000 violations per day with multiple images per violation – Volteo Edge’s solution relays over 100 alerts per day to Verra that would otherwise have been missed. The 14 people who had been tasked with image quality control were reassigned to more productive work. Due to its effectiveness, the solution is set to be expanded to Vera Mobility’s newly acquired business entities and customers as well.
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
The solution helped Intel to provide its employees with a more pleasant and productive work environment, from ensuring energy-efficient environmental controls to the avoidance of frustrations associated with parking and cafeteria queues or searching for workspaces, resulting in improved employee retention.
Streamline your business processes with
Oracle EPM Cloud
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
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