From Artificial Intelligence to Accelerated Innovation

These days, it’s all about creating customer experiences that connect with clients and thus promote leads and customer loyalty. Artificial Intelligence can be utilised to understand what exactly your customers and potential customers expect from your and your competitor’s work fabric and your engagement landscape. Our platform will help you decode your digital customer experience strategy in the simplest of forms. After all, that’s what we stand for – DecompleXify Digital.

Mastek icxPro is a customer experience management platform that helps businesses continually analyse, understand, and responsibly engage with consumer behaviours. Its innate AI capabilities will help you enhance self-service across various channels, automate campaigns and drive insights for a seamless human-agent support experience.

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Business Benefits

Customer experience automation with convenient services and personalised journeys

Omnichannel presence and deliverables

Development of new products in line with customer requirements

Ease in decision-making of ongoing strategies and development of new ones

Reduced market research costs

Ensured data-security

Leverage intelligent cx automation to identify revenue opportunities and build customer loyalty

Transform your business

Unlock AI for Your Business

Artificial Intelligence is the next-gen power tool for businesses. Coupled with technologies like Machine Learning and Natural Language Processing, it can be used to overhaul your connection with customers and help operate more efficiently. The data collected across your website, social media, and other channels can fuel cutting-edge personalization efforts and provide a holistic view of the customer. Mastek helps enterprises ease the data collection and analysis process, ensuring lead creation and their sales transformation – taking your marketing game to a whole new level.

Introduction– Mastek icxPro

An AI Powered Analytics proposition

icxPro is our cloud-native Analytics platform that seamlessly integrates with the NVIDIA AI stack, enabling the development of production-ready generative AI applications. For Customer this translates to

AI-powered R&D innovation for Oracle solutions

Faster time to realization

icxPro simplifies AI integration, accelerating the creation of domain-specific solutions and giving a competitive edge.

Superior Stakeholder Experience (CX)

Leveraging power of AI to personalize interactions, automate tasks, gain deeper insights, leading to a seamless analytics, insights.

Enhanced Business Value

icxPro has proven ROCE across industries , icxPro will surely unlock innovative use cases & value realization.

Mastek icxPro artificial intelligence (AI) with Nvidia accelerated computing

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Strategic product alignment with Nvidia

Mastek strategic alignment and partnership with Nvidia brings immense value to existing account & potential customers in terms of

  • Transforming legacy customer applications with new GenAI capabilities.
  • Enabling Mastek icxPro to provide advanced AI use case capabilities across industries.
  • Jointly developing AI solutions, customer pilots & realizing business benefits.
  • Launching productized solutions across industry.

As a part of this Advanced Analytics Solution proposition, Mastek will work closely with Nvidia to help realized customer vision for Descriptive, Diagnostic, Predictive and Prescriptive Analytics.

icxPro can easily provide for capabilities which are challenging with current Advanced Analytics tools such as

High Performance Inference

Scalable Deployment

Multi-Factor Compatibility

Dynamic Benchmarking

Custom Extensions

Advance Model Optimization

Real-Time Monitoring

Flexible APIs

Secured and Compliant

The Power of NVIDIA Inference Microservice (NIMS) and A100 GPUs in icxPro

  • icxPro leverages NVIDIA’s NIMs Enterprise on A100/H100 GPUs for exceptional AI performance. These GPUs support Multi-instance GPU (MIG) for optimal resource use, third-gen Tensor Cores for up to 20x performance boost, and 40 GB high-bandwidth memory for efficient handling of large datasets and complex models.
  • NVIDIA NIM, part of NVIDIA AI Enterprise, streamlines AI application development and model deployment. Leveraging NVIDIA GPUs like the A100, it ensures low-latency, high-throughput inference for optimal real-time performance. Key features include scalability across GPUs and nodes, dynamic model management for CI/CD workflows, and multi-model inference to optimize resource use.
  • NVIDIA NIM on A100 machines offers high-throughput, low-latency inference for real-time applications in manufacturing , retail , university and many more . Its microservice architecture and multi-instance GPU support enable scalable deployment across multiple models. NVIDIA GPUs accelerate AI training for faster insights, while NIMS simplifies model deployment, letting developers focus on model improvement.
  • icxPro is at the forefront of AI engineering, delivering high-performance solutions that leverage the power of NVIDIA’s A100 and H100 GPUs. By adhering to AI engineering principles—DataOps, MLOps, and DevOps - icxPro provides businesses with the tools they need to unlock the full potential of AI across a range of industries. Its powerful engines, robust platform, and high-performance infrastructure ensure that it remains a critical asset for organizations looking to drive innovation and operational efficiency in the digital age.

Discover the Benefits of Gen AI: Innovation, Automation, Efficiency, and Simplicity

Mastek delivers streamlined cloud support that optimizes performance for unparalleled efficiency in your solutions.

Intelligent Parts Management

Intelligent Parts Management

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Intelligent Job Connect

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Intelligent Insights

Intelligent Insights

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Why Mastek?

40+

Years of experience

1500+

Oracle customers

40+

Countries Presence

45

Awards and Accreditations

DecompleXify Digital with Mastek Today
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