Mastek Global Privacy Notice

This Cookie Notice explains how Mastek use cookies and similar technologies when:

  • You visit, interact with or use any of our websites, social media pages, Mastek mobile apps (where linked to this Cookie Notice), online advertisements, marketing communications (our “online Properties”).
  • You use or purchase Mastek products and services (including mobile apps) that have been deployed by one of our business customers, such as your employer (our “Services”).

This Notice explains what these technologies are and why we use them, as well as your rights to control our use of them.

OUR USE OF COOKIES: WHAT ARE COOKIES?

Cookies are small data files that are placed on your computer or mobile device when you visit a website or use an online service. Cookies are widely used by organizations in order to make their websites or services work, or to function more efficiently, as well as to provide reporting information. There are two types of cookies: session cookies and persistent cookies. Session cookies are stored in temporary memory, not retained after an end-user’s browsing session ends and do not obtain information from the end-user’s device. On the other hand, persistent cookies persist on the end-user’s device in the browser’s subfolder and are activated again once you visit the site that created the particular cookie and remains for the duration period set within the cookie’s file.

Cookies set by the website or service operator are called “first party cookies”. Cookies set by parties other than the website or service operator are called “third party cookies”. Third party cookies typically enable certain third party features or functionality to be provided on or through websites or services (such as, advertising, interactive content and analytics). The parties that set these third party cookies can recognise an individual’s computer both when they visit the website or use the service in question and also when they visits certain other websites.

WHAT COOKIES DO WE USE AND WHY?

There are three types of cookies that we may use:

  • Required cookies: These are cookies, also known as ‘essential’ or ‘strictly necessary’ cookies, that are required for technical reasons in order for the online Properties and Services to operate. Without these cookies, the online Properties and Services would not be able to function. We want you to understand these required cookies, and why we use them, but we don’t need to get your consent to use them on our online Properties and Services as we use these cookies only to provide you with services or information that you have requested.
  • Functional cookies: These cookies may be used to enhance the performance and functionality of our online Properties and Services; to manage your preferences; to analyse and personalize your use of, or to generally help us better understand how, our online Properties and Services are being used. We think that these cookies will improve your experience when using the online Properties and Services but are non-essential to their use. As such, you may disable these cookies as set forth below, however please be aware that, without these cookies, certain functionality (like videos) may become unavailable.
  • Advertising/ targeting cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. You may disable the use of these cookies through our cookies tools preference settings or alternatively, you may email us at [email protected] to disable use of these cookies.

What similar technologies do we use?

Cookies are not the only way to recognise or track users of our online Properties and Services. We may use other similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”) to track users of our online Properties and Services. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has interacted with our online Properties and Services, such as opening an e-mail that we have sent them. The use of web beacons (or similar technologies) allow us, for example, to monitor the traffic patterns of users within our online Properties and Services, to deliver or communicate with cookies, to understand whether you have come to our online Properties from an online advertisement displayed on a third-party website, to improve our online Properties and Services, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones, and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.

Mastek tracks and analyses both individualized usage and volume statistical information related to your use of our online Properties and Services. We also partner with third parties (such as advertisers and ad networks) to display advertising on our online Properties and/or to manage and serve advertising on other third party sites.

These third parties use cookies, web beacons, pixel tags and similar tracking technologies to collect and use certain information about your online activities, either on our online Properties, our Services and/or other third party sites and services. This information may be used alone or in combination with information about you we obtain from other sources (like our data partners) and contact details, professional information and Mastek transaction history to infer your interests and deliver you targeted advertisements and marketing that are more tailored to you based on your browsing activities and inferred interests (“Interest Based Advertising”). Such Interest Based Advertising will only be delivered where permitted by applicable law and in accordance with your advertising / marketing preferences.

Our third party service providers may also use cookies or similar technologies to collect information about your visits to our online Properties, the Services and/or other third party sites to measure and track the effectiveness of advertisements and our online marketing activities (for example, by collecting data on how many times you click on one of our advertisements).

What are your rights?

You have the right to decide whether to accept or reject cookies (apart from those that are required or essential mentioned above).

You can exercise your preferences in relation to cookies served: (i) through our cookies tools preference settings ii) by setting or amending your browser controls as described below or iii) you may email us at [email protected] to disable use of these cookies.

  • Browser controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our online Properties though your access to some functionality and areas of our online Properties may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser.
  • Disabling most Interest Based Advertising: Most advertising networks offer you a way to opt out of interest based advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

  • Opting out of tracking via your mobile device: If you are using a mobile device, you can opt out of having your mobile identifier used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt-out, no further data collection or tracking will occur. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before and you will for all practical purposes be a new user to our system.

  • Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our online Properties do not currently process or respond to “DNT” signals. Mastek takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Opting out of third party analytics

Google Analytics: We use Google Analytics cookies to collect information about the user behaviour on some of our online Properties. The information is used to collect data reports to improve the content and performance of our Sites. Google’s privacy policy is located at http://www.google.com/policies/privacy/partners/.

The Challenge

Need to migrate from outdated systems to elevate care standards and streamline processes

With an aim to drive better experiences for its patients and physicians, TeamHealth wanted to modernise its technology infrastructure to:

  • Optimise performance and improve process efficiency
  • Unify data and generate a single source of truth to upgrade reporting and overall visibility
  • Create a seamless authentication experience and add a security layer while accessing cloud applications
  • Ensure the ability to navigate future challenges with flexibility, scalability and agility
  • Optimise performance and improve process efficiency
  • Unify data and generate a single source of truth to upgrade reporting and overall visibility
  • Create a seamless authentication experience and add a security layer while accessing cloud applications
  • Ensure the ability to navigate future challenges with flexibility, scalability and agility

The Solution

An ‘Edge’ that Accelerated Netflix’s Business Performance

Intelligence at the edge eliminates these inevitable discrepancies and enables frequent automated asset verifications. Through RFID tags and readers mounted strategically throughout Netflix’s facilities, Volteo Edge Solution’s intelligence at the edge notices immediately when an asset is moved, even if the human moving the asset forgets to update the ERP system. Intelligence at the edge can take over updating the ERP system, and lead humans directly to the right asset when it’s needed, through an accurate location and, if necessary, handheld sensors for fine-tuned searches. 

  • Migrate 20 on-prem applications, 23 Essbase Cubes, 4000+ reports and 28 integration touchpoints to the cloud
  • Migrate 100 GB of data from legacy systems to Oracle Cloud
  • Gain a bird-eye’s view of operations by incorporating dashboards
  • Drive better insights from data, improved reporting, top-notch data security, governance and compliance

The Solution

Digital transformation with Oracle Cloud to streamline processes and reimagine patient experience

Mastek steered TeamHealth through its cloud adoption journey. We leveraged our industry experience and deep acumen on Oracle Cloud solutions to accelerate revenue growth. Our “decomplex digital” approach enabled TeamHealth to realise the potential of the Cloud.
We deployed the Glide-ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology to migrate TeamHealth to Oracle EPM cloud and revamp its entire IT infrastructure without disruptions.

Our solution enabled TeamHealth to:

  • Migrate 20 on-prem applications, 23 Essbase Cubes, 4000+ reports and 28 integration touchpoints to the cloud
  • Migrate 100 GB of data from legacy systems to Oracle Cloud
  • Gain a bird-eye’s view of operations by incorporating dashboards
  • Drive better insights from data, improved reporting, top-notch data security, governance and compliance
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– Jone Does
Client, XYZ Company

The Outcome

Shaping the Future for Netflix

With Volteo Edge’s intelligence coupled with IoT expertise, Netflix achieved –

  • 100% accuracy in inventory visibility and tracking
  • 30% increase in operational efficiencies

Volteo Edge solution enabled asset/inventory tracking at the Netflix campuses – which effectively replaced error-prone human record updates with continuous error-free monitoring of assets at actual locations.

  • Regular updates in the cloud infrastructure to ensure the latest features
  • Quick, streamlined access to reports to make informed decisions
  • Accurate data insights to predict demand for healthcare staff and optimise workforce costs
  • Integration with third-party applications to improve performance and efficiency
  • Enhanced security with an updated Oracle Cloud environment

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