Transform CX needs with Oracle CX cloud Implementation

Oracle Customer Experience (CX) Cloud goes beyond the traditional CRM solutions to help organizations provide unified customer experience across the channels. By providing the right information at the right time to employees, it enables companies in every aspect of the business right from customer acquisition till retention and the process in between. With Oracle Customer Experience (CX) solution corporates will be able to, 

Optimize advertising outcomes and target audiences better 

Deliver personalized customer experiences across different channels 

Offer meaningful suggestions to customers at any point in their buying journey 

Leverage real-time insights from a unified Oracle CX environment 

Make informed customer interactions with quick integration between Oracle CX and back office solutions  

Optimize advertising outcomes and target audiences better 

Deliver personalized customer experiences across different channels 

Offer meaningful suggestions to customers at any point in their buying journey 

Leverage real-time insights from a unified Oracle CX environment 

Make informed customer interactions with quick integration between Oracle CX and back office solutions  

Mastek’s deep expertise in implementing Oracle CX Cloud solutions helps you to build lasting value-driven customer relationships

Why Mastek?

Mastek offers full stack Customer Experience solutions with domain experts and industry specific solutions. As one of the leading Oracle partners globally serving customers across different industries like healthcare, manufacturing, retail, utility, local government, property and construction, banking and etc , we leverage domain experts, proven global implementation methodology, plug and play accelerators, and industry best practices for implementing Oracle CX Cloud solutions to deliver optimum value to our customers. Partnering with Mastek helps the organization to design and develop strategies and build better customer experience across multi-channels and get data-driven insights.

100+

Oracle CX Customers

20+

Years of Digital Commerce and Experience

40+

Countries Presence

Domain Expertise and Oracle Certified Consultants

100+

Oracle CX Customers

20+

Years of Digital Commerce and Expertise

40+

Countries Presence

Domain Expertise and Oracle Certified Consultants

The Mastek Difference

Industry Solutions

Our extensive experience in implementing Oracle CX Cloud solutions across multiple industries has helped our customers deliver superior customer experiences across various levels of customer journeys. We have helped many enterprises adopt Oracle CX solutions, including, but not limited to:
  • Public Sector & Government
  • Manufacturing & Technology
  • Financial Services
  • Healthcare & Life Sciences
  • Retail & Consumer
  • Hospitality
  • Transportation and Logistics
Oracle CX solutions
Predictive analytics

Business Services

As your Oracle CX partner, Mastek can help you build a unified sales and service team and fulfill customer expectations by implementing Oracle CX solutions.

Consulting: Leverage the full power of Oracle CX solutions. Our comprehensive consulting services enable you to deliver consistency in customer engagements across all stages without disrupting existing systems.

Implementation: Our CX services and solutions for Oracle can help your enterprise redefine customer experiences and align with the expectations of today’s digital-age customers.

Migration and Upgrades: Leverage a smooth transition from on-premises to Oracle CX Cloud with Mastek’s Glide 4.0, while reducing infrastructure costs and increasing user adoption.

Managed services

Optimize your business operations post-implementation with our customizable managed services like the Application Enhancement Services (AES). Having executed 12000+ service requests already, we have 120+ Oracle Managed Services customers supported by 450+ Oracle Managed Services resources.

  • Balancing structure with flexibility

  • Maintaining alignment between our Oracle Managed Services and your changing business needs

  • Agile Service Management fusing ITIL standards with Agile to drive continuous improvement

  • Value-Based Analytics tool to make informed value-based business decisions

Oracle Managed Services

Enterprise Tech

As an exclusive Oracle Cloud implementation partner, we help you adopt new technologies with end-to-end services, from consulting to end-support.

  • Oracle PaaS Solutions

  • Oracle Analytics Cloud

  • Oracle Cloud Infrastructure

  • Oracle Autonomous Data Warehouse

  • Application Development

  • IoT / Artificial Intelligence / Blockchain / Chatbot

  • Security, Identity, and Compliance

Trusted Digital Transformation Partner 100+ Satisfied Oracle CX Cloud Clients

Problems We Solve

We optimise interactions, streamline processes for superior experience and effective customer retention and acquisition.

UK-based Local Government Embark on Cloud-First journey for Finance and HR Processes with Oracle Cloud

$1bn Turnover Middle Eastern Telecom Company Standardizes its Budgeting Process with Oracle PBCS

Manufacturing Market Leader in the Construction Material Creates a Resilient Supplier Life Cycle Management with Mastek Glide

Building Trust

Building Trust

Solutions We Offer

We support businesses on every step of their Oracle CX Cloud implementation journey. With seamless connection between data and intelligence, you are able to derive superior results from your sales, marketing and e-commerce efforts.

Delivering Value

Delivering
Value

Industries We Serve

Our approach is industry first. We decomplex digital for all enterprises.

Government

Mastek’s public sector and government consulting services leverage the power of emerging technologies and help you solve the challenges of a changing world.

Healthcare

Mastek reimagines your technology choices and helps you build an agile, intelligent, high-performing healthcare system that delivers  long-term results.

Retail

Mastek’s agile digital retail technologies automate business-to-business (B2B) processes, drive efficiencies and transform the customer experience.

Financial Services

Mastek’s round-the-clock financial services and solutions support innovation and help you realise the benefits of the digital in finance.

Manufacturing

Mastek’s innovative manufacturing services and solutions are taking the manufacturing industry into the next phase of accelerated growth and creating resilient systems of the future.

Creating Velocity

Creating Velocity

Decomplex Ideas

Awards

Discover Mastek's Oracle CX Cloud Partner Solution