Reinvent Customer Experience with our D2X approach
With our D2X (Direct to Stakeholder) approach enterprises benefit from connected systems and unified processes where any stakeholder be it a customer, distributor, supplier, or employee can engage, interact, and transact through any channel of their choice. We help businesses build sustainable CX strategies to predict customer needs and reduce friction. Our Customer Experience services are focused on empowering organizations to capture high-quality data, understand their customers’ pain points, and draft hyper personalized interactions across the entire customer journey.
Why Mastek?
600+
CX Experts
800+
Certifications
200+
Customers
Problems We Solve
Building Trust
Building Trust
Our Digital Experience & Commerce Partners
MACH & Composable Commerce
How Mastek’s Digital experience and commerce services can Help?
- System integrator for various digital commerce services platforms such as Salesforce Commerce Cloud, Adobe Commerce Cloud, Oracle Commerce Cloud, commercetools, Spryker and Fabric.
- Connected commerce with conversational, AR/VR, marketing and loyalty capabilities.
- Greenfield implementation, legacy modernization and managed services for B2C and B2B commerce.
- Digital customer service, field service and customer assistant solutions.
- PWA/JAMStack based web content and commerce applications.
- Technology roadmap and platform assessment.
- Integration with enterprise systems like DXP, ERP, OMS and CRM.
- Experience design and customer journey mapping.
- Multiple Accelerators for a faster go-to-market.
DecompleXify Ideas
Blog
Why you should Consider Migrating from CloudCraze to Salesforce B2B Commerce Lightning.
Whitepaper
Create Future-proof Digital Commerce Experiences with Composable Commerce Approach