The Client
Formed in the year 1889, our client is a UK-based local government body that works with the local, regional, national, and international authorities. With an employee count of over 14,000, they serve a population of 1,393,600, making it one of the largest local authorities in England. They deliver basic and public services, amenities representing the best interests of its people.
Business Objectives
- Reduce customizations present in the existing on-premise applications and move towards an out-of-the-box Oracle Cloud solution by adopting the industry best practices.
- Replace the current Oracle EBS on-premise legacy applications with state-of-the-art, agile Oracle cloud applications.
- Achieve more real-time reporting, resulting in timelier and informed decision-making.
- Enable greater self-service and mobility options for the employees.
The Solution
- Mastek team partnered with the client’s existing support partner, who was providing the managed services before our engagement.
- Design principle of ADOPT, and not ADAPT was agreed upon at the start of the project and it was followed by all parties to achieve the most sustainable solution.
- Integrated dashboards and real-time reporting using Oracle Fusion and Oracle EPM Cloud reporting capabilities.
Business Benefits Achieved
- Over 8,500 users would now enjoy the intuitive, modern interface while accessing their business applications after the migration. This improved the user experience for both professionals and end-user communities.
- Eliminated the need for system customization. It reduced the overall cost of system maintenance and resource requirements.
- Reduced organization-wide overheads with the introduction of new streamlined corporate policies and processes.
- They are now equipped to make smarter and insight-driven decisions with real-time analytics.
- It enabled their HR, Finance and Procurement teams to spend less time on administrative tasks and greater focus on delivering services to residents and businesses.
- The Oracle implementation supports their transition to “Alternative Ways of Working”. Their teams no longer need to be in an office location to carry out their roles.