Business Context

Over the past years, the client has acquired a number of financial services enterprises. While the client had their own fiduciary system it was getting challenging to integrate all of the new fiduciary systems to a single source with their current legacy system. Therefore, they were primarily looking to migrate their legacy systems onto a single, modern fiduciary system capable of maintaining the financial details of different entities independently. Moreover, the client had a tight deadline of 12 weeks for the migration due to the license expiration of their existing systems.

About the Client

The client is the world’s leading insurance broker and risk adviser. With over 35,000 employees operating in more than 130 countries, they serve commercial and individual clients with data driven risk solutions and advisory services. They are the leading global professional services firm in the areas of risk, strategy and people. They operate in the Pacific regions of Australia, New Zealand, Fiji, and Papua New Guinea.

The Situation

  • Project deadline was strictly 12 weeks since their existing systems license expiration was due by the end of it

  • Business processes and data integration was spread across different states of Australia

  • In addition to the inputs from the systems there were manual entries for investment income, claims reserving and administration costs

The Solution

  • Migrated the financial systems that are currently used across the businesses in Australia, with a more modern, cloud hosted SaaS solution – Oracle Fusion ERP modules
  • Leverage new and emerging solution capabilities such as increased automation and integration to remove manual, repetitive tasks
  • 100% offshore implementation was done to meet project deadline during the Covid-19 restrictions

The Outcome

  • A more modern and widely used platform in place in the way of future capabilities, and the potential to support all possible future requirements

  • Enhanced and more flexible reporting capabilities achieved with OTBI, Smart view and HFRS

  • As a strategic partner, the client continued the trust our capabilities and continued with a 12-month post Go-Live support contract

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